Nurse Coordinator Leadership in Contexts of Quality Performance
Language: Italian This thesis is written in Italian
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Original Italian title:
Leadership dei coordinatori infermieristici nei contesti di qualità delle prestazioni
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Matteo Seligardi, Università degli Studi di Parma, 2008-09
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The aim of this project to compare the results of a survey able to explore the different styles of leadership exercised by the nursing coordinators, and the levels of quality of care (with particular regard to the presence and use of contextualized assessment systems personnel and job description), present in the units they manage. The research was carried out by identifying ten operational realities, in two pubblic hospitals in the northern Italy. The objectives of the project arise from the research literature relating to leadership in nursing, which is almost always turn to issues such as those of Burnout, Job Satisfaction, which today can be adequately measured (through validated survey instruments) are increasingly frequently associated with certain styles of practice by groups of managers. Specifically, what we tried to stimulate, through the whole project, is a critical debate on 'important role as leader of the nursing coordinator, and the implications of social behavior, emotional and communicational, that it chooses to operate daily , influence on climate and the organization of the groups. a combination between a critical measure of leadership coordinators. Through a questionnaire (Multifactor Leadership Questionnaire, MLQ: Avolio, Bass, Jung, 1999), and a check, list consisting of measurable elements (indicators) of quality of care resulting from the standard Joint Commission International (JCI), have brought to light similarities and differences between styles of leadership exercised by the coordinators and the various achievements in the field of quality of care.
The ultimate goal of those who drafted this project is mainly aimed at "relaunching" of the topic, quality of leadership, especially understood as the subject of future research in the nursing field. A long-term goal instead, is to be able to define (in order inferential), what now can only be theoretically possible, ie a correlation between the styles of leading nursing groups (or health in general), and possible successes in terms of quality, meaning "ability to improve the health status and satisfaction of a population, to the extent permitted by technology, available resources, and user characteristics" (Palmer 1998).